The Madrid Provincial Court ordered the bank to reimburse 17,350 euros to a customer who suffered identity theft and lost her money.
This was an elderly woman who tried to make transfers from her home and entered the codes but did not receive the password to confirm them. She tried several times until she went to the bank the next day. "The bank tells her that everything is fine and does not see that a series of irregular withdrawals from Lithuania and the UK were pending debit. This judgment breaks the trend of some court rulings. Read more
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